A Emelina e Filhos Lda está a recrutar um (1) It Consultant.
Duties
The objectives and duties include but are not limited to: Local network maintenance and installation (cabling, switches and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP);
WAN connectivity and maintenance (Internet connection and services, and devices configuration and maintenance);
Server and server application maintenance (Hardware integration, Windows 2012/2016 server maintenance, Hyper-V, WSUS services, antivirus maintenance and monitoring, backup services);
Client computer hardware and application installation, configuration and maintenance (Laptops, Desktops, MS Windows 10 Pro, MS Office Suite, IBM Notes, O365 general use and troubleshooting, antivirus installation and troubleshooting);
User support and training;
Management and supervision of support provided by local companies (ISP or other provides or IT services);
Responsible for all of the above mentioned tasks in Project’s field offices;
Regular communication with the Home Office OIMT IT Operations team regarding network, system hardware and software changes/issues/updates and user registration, updates and termination;
Provide assistance in procurement and evaluation of all technical equipment (including phones, copiers, etc., in compliance with DAI IT Standards and procedures);
Administer IP PBX extensions;
Maintain IP PBX hardware and phones;
Communicate with OIMT IT Operations team regarding implementation of special features on the system;
Assist local office managers in properly inventorying IT equipment;
Conduct IT assessments for beneficiaries and produce reports per DAI OIMT procedures;
Prepare procurement specifications and SOWs for IT procurements per DAI standards;
Review all IT procurement requests in Tamis;
Assist Facilities Manager and provide advice in annual IT inventory and software audits;
Maintain a good knowledge and understanding of all policies and procedures as set forth in the project’s Field Operations Policy Manual and DAI Operations Manual;
Ensure that staff computers have the following apps installed and functioning: Slack, Todoits, Slimwiki and OneDrive;
Ensure staff is fully proficient in the use of all applications and apps installed.
Requisites
Completed college education in relevant field and minimum 5 years of relevant experience in IT system administration, maintenance and user support;
PC and Server support experience;
Knowledge of Windows Server & Windows Client operating systems;
Knowledge of Hyper-V visualization platform;
Knowledge of Windows network services: AD, DNS, DHCP, WSUS, Print and file sharing;
Experience with IBM Notes Client configuration;
Experience with Outlook client or O365 services;
Knowledge of backup and restore services;
Physical and logical LAN and WAN infrastructure principles;
Communication equipment and VPN services;
No prior legal convictions for fraud or theft and no prior terminations for cause from a prior employer;
Demonstrated honesty, trustworthiness, initiative and self-motivation in handling all assigned tasks;
Must have English language proficiency, verbal and written.