To ensure that equipment is delivered and proactively maintained in good working order, fully functional and free from any damages that might cause harm, therefore safe to operate as defined by MEWP standards.
The Fiel Services Technicians is responsible for the following:
| Area/ Type | Responsibilities |
| Off-load machine, Equipment | 1. Plans daily travel schedule
2. Investigates compaints, conducts tests and resolves general maintenance tasks 3. Off-loads machines, performs PDI’s (Post Delivery Inspections) together with the customers and records any damages and/or snags, including, proper mine specs |
| Training | 1. Provides Certification to operators upon successful completing of MEWP Operators Training
2. Completes a full-functional trst whilst training any appointed operator |
| PDI, Maintenance and REpairs | 1. Maintains MEWP equipment operational by completing regular inspections and functional prodcedures as defined from time to time
2. Completes prevenrtative maintenance tasks 3. Corrects equipment deficiencies, makes adjustments and aligments 4. Checks and maintains mine/operational spec requirements where needed 5. Determines equipment conducting inspections and diagnostics tests, identifies worn and damaged parts and reports as may required 6. Keeps equipment available for use by monitoring aand completing preventative maintenance schedules 7. Installs components, parts, oil, water and upgrades when required and controls corrosion 8. Verifies equipment performance by conducting predefined functional tests, adjusting controls and systems 9. Keeps record of completed jobs. 10. Conforms with MEWP standards and equipmmaintenance and for calling-in repairsent requirements by ensuring up-to-date documentation are available upon request – services and safety stickers/decals, on-board documentation, documentation regarding engine services, hydraulic services, load test, load test inspections and mine specific documentation as well as site specific documentation 11. Keeps operational tools and spares for trouleshooting, breakdowns, performs preventative maintenance and for calling-in repairs 12. Does standby and and call-out as required
|
| Stock take and vehicle stock | 1. Conducts monthly vehicle stock-take
2. Keeps standard stock quantities in vehicle 3. Places required stock orders, verifies receipt and tracks backorders |
| KPA | Skill |
| PDI, Maintenance and Repairs
|
1. Must be technical minded and customer service oriented
2. Must have knowledge of MEWP equipment regarding operations, functions, technical functions, parts and tools including a comprehensive understanding of hydraulics, engine mechanics, electrical, electronics and technical schematics 3. Clear understanding of safety management and risk assessment 4. Knowledge of mechanical inspections, tools and analysers |
| Administration and Technology | 1. Understanding and intensive use of sms, internet and cellular communications
2. Computer Literate (Microsoft Office) 3. Good Time Management and Planning Skills 4. Inventory Control 5. Attention to detail |
| General Skills | 1. Good verbal communication skills
2. Thoroughness 3. Problem solving 4. Ability to deal with complex problems 5. Independance 6. High levels of energy 7. Ability to analyse information |
| Job | Functional experience | Years |
| a) Technician | Post Qualification – Maintenance and repairs on MEWP/related equipment | 3 |
| b) Millwright Qualification | Qualified millwright – Red Seal | 3 |
| c) Field Service | Technical Field Services, maintenance and REpairs | 1 |
| d) Customer Service | Previous experience in customer Service | 1 |
