A oportunidade
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Our client is a multinational operating in the retail industry and is looking for a HR Manager to join their team.
Main Purpose of the Job
- To provide Human Resource strategies, plans and solutions to Mozambique stores through partnership with Store Operations to ensure that divisional & departmental objectives are realised.
Core activities and Accountabilities
- Support & implement recruitment practices;
- Advise & apply company termination procedures;
- Support & monitor trainee management and succession planning;
- Ensure development of store Individual Development Plan (IDP);
- Coach & advise line managers to comply with company & legislative requirements;
- Lead wage negotiation team through good understanding of local labour law;
- Identify & report on Employee Relations issues;
- Manage Employee Relations processes & practices;
- Provide effective Employee Relations consulting service;
- Deliver training programmes;
- Drive & entrench a performance culture;
- Lead the implementation & anchoring of change initiatives i.e. store openings / development;
- Develop, communicate & train line & team members;
- Ensure that relevant information & analyses are provided to line managers to help the team increase productivity (i.e. monthly reports/updates on factors such as absenteeism, sick leave, abuse of company privileges and the use of the TK system);
- Understand the business value chain;
- Ensure effective customer service.
Qualifications
- A recognised Bachelors Degree or equivalent qualification in Human Resources;
- 3 years operational experience (store operations);
- Use appropriate judgment;
- Manage ethics and compliance;
- Supervise associates;
- Increase commitment;
- Plan and pursue team-based improvement;
- Manage execution and results;
- Focus on the customer/member.
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