Information Management Officer (IMO) – National

Organization

iMMAP Inc. is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP Inc.’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.

Background

Through this new project, iMMAP Inc. will support the humanitarian and development community, by setting up a unit to provide direct Information Management Support and on-demand IM services. The Unit’s main functions will be to support the actors in Mozambique in identifying and filling the IM gaps, support needs assessment activities, and response monitoring. The team will support the development of assessment tools and methodologies, review and update existing Common Operational Datasets, and design thematic and collaborative monitoring tools.

Duty Station

This position is open to Mozambican Nationals and is based in Pemba – Cabo Delgado

Presentation

Based on IM service requests from humanitarian organizations submitted through the IST service desk, the IM officer will be responsible for the timely development and delivery of high-quality IM service outputs. The IM services provided include but are not limited to:

Infographics

• Design sector-specific or multi-sector humanitarian and development interactive dashboards by processing data from diverse sources that the client cluster or organization will provide;
• Produce sector-specific periodic humanitarian snapshots and factsheets in close collaboration with the requesting humanitarian clusters;
• Design sector-specific or multi-sector funding infographics using the data and requirements provided by the requesters;
• Produce gap analysis by location and project activities.

Maps

• Produce high‐quality map products and online services per the specifications provided by the humanitarian clusters or organizations and development agencies;
• Produce cluster-specific location prioritization mapping for targeting purposes.

Humanitarian Reports

• Design periodic and ad-hoc Situation Reports (SitRep) using data sources provided by the requesting cluster or organization and other humanitarian and/or development data sources;
• As per the request from clusters, support the preparation of a Humanitarian Need Overview (HNO) and Humanitarian Response plan (HRP).

Coordination

• Collect, consolidate, clean, process, and produce 3W matrix, summary tables, and visuals;
• Design presentation on the progress of humanitarian response and development activities for ad hoc and scheduled cluster meetings;
• Consider and propose options for consolidated/themed reports from IST IM product outputs to improve synergies and cross-thematic areas analysis.

Needs Assessments

Based on the request made by the cluster or organization:

• Support the design of assessment and needs analysis activities, including humanitarian needs overviews, secondary data reviews, situation analyses and multi‐cluster initial rapid assessments;
• Provide advice on assessment design to ensure data quality;
• Manage platforms and tools that support data collection and analysis such as KoBo Toolbox and Open Data Kit (ODK);
• Design and conduct a presentation on the results of assessments.

Data Management

• Design, develop, and manage databases, spreadsheets, and other data tools;
• Consolidate operational information on a regular schedule to support analysis, including compiling and updating available GIS data (GPS tracking, data from other agencies, etc.);
• Organize, design, evaluate, and analyze location-specific datasets through meaningful statistical techniques;
• Understand, document, and ensure the quality of high‐value humanitarian data for accuracy, consistency, and comparability; contribute to planning and monitoring reports.

IM Product Quality assurance

• Ensure the IM service aligns with the donor proposal and requirements;
• Ensure all IM products produced as part of the service provision meet the needs of the requesting clients in all aspects;
• Ensure all IM service requests by clients are properly stored, reviewed, approved, assigned to IM officers, and closed professionally.

Capacity Building and Supervision

• In consultation with the Capacity Building team, facilitate need-based high-quality in-person, virtual, and online IM training sessions;
•  Train and provide technical support to the identified staff on all Information Management tools and processes;
• Provide mentorship and support in Information Management to the humanitarian community responding in Somalia through different mechanisms.

Representation

• Engage with regional humanitarian and development actors to develop demand pipeline for IST activities;
• Attending periodic information management meetings with the iMMAP Inc. IMO team also share updates on ongoing IM products and activities and promote good practices in the organization;
• Other relevant duties as assigned by the line manager.

Requirements

Education

• Advanced university degree (master’s degree or equivalent) in information management, information systems, computer science, data science, statistics, GIS, or related field. A first-level university degree, in combination with two additional years of qualifying experience, may be accepted in lieu of the advanced university degree.

Experience

• A minimum of 5 years of data/information management and analysis work experience, preferably with the humanitarian or development ecosystem, is required;
• Advanced Proficiency in Microsoft Office, especially in Microsoft Excel;
• Knowledge and practical experience of current GIS software (ArcGIS, Google Earth, QGIS) desirable;
• Knowledge and practical experience of Adobe Illustrator is desirable;
• Knowledge and practical experience of database development desirable;
• Experience working in an international organization desirable;
• Experience in developing software solutions, dashboards, infographics;
• Experience in providing IM support services with a customer focused approach is desirable.

Skills

• An understanding of the analysis spectrum and specific analytical techniques to ensure each level of analysis is covered, i.e., descriptive, explanatory, interpretive, anticipative, and prescriptive analysis;
• Knowledge of techniques and criteria to assess the reliability of sources and credibility of information;
• An ability to work with both quantitative and qualitative data;
• Ability to analyze and synthesize qualitative and quantitative information from a wide range of sources;
• An understanding of the main analytical standards used to assess the quality and credibility of analysis;
• Effective communication skills to work among clusters, agencies, humanitarian partners, and Government counterparts;
• Good organizational skills to deliver products on time and with quality;
• High level of written and spoken English with excellent analytical skills;
• Intermediate level of written and spoken Portuguese is desirable;
• Good interpersonal skills and ability to work in a team environment;
• Ability to understand and adapt to complex and dynamic situations;
• Ability to work under pressure and meet deadlines;
• Good facilitation skills to achieve strong consensus between stakeholders.

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP Inc.’s policies, procedures, and values at all times and in all Countries.

iMMAP Inc. has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP Inc. is an Equal Opportunity Employer regardless of background.

iMMAP Inc. embraces diversity and is committed to equal employment opportunities. Our workforce is made up of people from varied nationalities, cultures and races. They speak a range of languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.