Learning and Development Manager (CA Global)

To work closely with the Country Managing Director, Country Head of Human Capital; and Regional Manager Learning and Development as well as with relevant business units/stakeholders, in ensuring learning solutions are delivered in an effective manner, ensuring return on investment to the business.

Responsibilities:

• Work closely with the Regional Manager Learning and Development to ensure all aspects of learning related matters are effectively managed/implemented;
• Engage with the respective business units/stakeholders in establishing a performance enhancement partnership;
• Understand and define the business unit’s business and performance needs, and actively participate in alignment between the Learning team’s learning strategy and business plans on hand;
• Contract on performance enhancement solutions;
• Propose, agree and implement delivery of technical solutions;
• Design integrated learning solutions in consultation with relevant stakeholders;
• Facilitate learning solutions;
• Conduct pre, formative and summative assessments that form part of the learning solution;
• Report back on the outputs during a facilitated session, carry out the relevant impact assessment activities , interpret the impact information, and report back on the impact of the solution;
• Work closely with HC Heads to ensure all L&D projects integrate with HC Projects;
• Work on ad hoc projects as agreed with Regional Manager L&D and/or Country MD;
• Assist with compiling the annual L&D budget as well as managing L&D related costs;
• R&D regarding best practice in L&D and discussing such with Regional Manager.

Requirements: Qualification and Skill

• Relevant Degree;
• Post graduate degree preferable but not essential;
• Previous experience in facilitating learning solutions in banking to management level;
• Relevant experience in banking;
• Statistical Analysis Skills;
• Definition and gathering of metrics;
• Knowledge of the business’s existing learning technology infrastructure and delivery methods;
• Develop and manage a project plan (which requires task definition, task sequencing, estimating of durations, task scheduling and re-planning as the project progresses);
• Manage communication within and outside the team (which includes reporting regularly on project progress, and may include attending project and stakeholder meetings);
• Manage the interfaces to other functions and teams during the delivery phase;
• Computer literacy at intermediate level;
• Cost/Benefit analysis;
• Proven presentation and communication skills.