Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator Tempo Inteiro

Solidarités International launches external and internal recruitment for the position Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator for Pemba.

Presentation of the Organization

Solidarités International (SI) is an international humanitarian NGO which, for over 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters, responding to their vital needs for food, water and shelter. Particularly involved in the fight against diseases linked to unsafe water, the number one cause of death in the world, SI interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Currently present in Mozambique since 2019, SI carries out emergency/ post-emergency programs in the WASH sector in the Cabo Delgado region.

Solidarités International (SI) is determined to prevent and fight all type of abuse – all act of exploitation, abuse and/or sexual harassment (SEAH) against members of beneficiary communities or collaborators, fraud, corruption, violation of persons and/or property, funding of activities harmful to human rights – that could be perpetrated in the frame of its interventions. SI implements a zero-tolerance policy regarding acts of SEAH.

Solidarités International is an equitable employer committed to find all forms of discrimination. SI will ever ask for any remuneration to take part in a recruitment process.

Description of the position

Within the Mozambique mission and under the supervision of the Head of Mission/ Deputy Head of Mission, the MEAL Coordinator designs the MEAL action plans of the mission, in accordance with SI’s operational framework, and makes sure it is disseminated, understood and implemented by the mission staffs. He/she:

• Provides a methodological support to all program teams on technical questions linked to MEAL and cross-cutting issues such as: design of M&E plan, quantitative and qualitative data collection, measure of indicators, complaint response mechanism, “do no harm” analysis, terms of references of internal and external evaluations etc.;
• Looks over the quality and relevance of internal monitoring and evaluation activities, recommendations and analysis produced by his/her department (studies, maps…);
• Makes sure his/her department is cross-cutting and well integrated with all departments (functional links) as well as coherent with all coordinators and managers;
• Supports training of program teams within his/her fields of expertise;
• Contributes to institutional knowledge building and improvement of MEAL methods and techniques;
• Contributes to the design of SI’s strategy by proposing a strategy in terms of M&E support to program teams, integration of cross-cutting issues (gender, protection, accountability, do-no-harm, community participation, disability, etc.).

Note: The responsibility for some monitoring and evaluation of program activities will remain the primary responsibility of the program teams. MEAL Coordinator will ensure the proper tools are developed and are made available to the field teams.

Main Tasks

Strategic orientation

• Propose and develop sector-based action plans (M&E, accountability, gender, do-no harm) in accordance with SI’s policies and priorities for the intervention country;
• In collaboration with technical coordinators, produce an overall analysis of SI’s programs’ effects/outcomes through internal and external M&E as well as orientations, lessons learnt and recommendations;
• Make sure collected data are used to take appropriated operational decisions and to address contractual engagements with donors;
• Participate actively in programming work;
• Participate actively in the technical coordinators week;
• Training and technical support;
• Develop program teams’ capacities in his/her field of expertise: data collection and analysis (method, format, software etc.), measure of indicators, complaint response mechanism, do-no harm analysis, etc. Develop training modules along with DTQP;
• Provide program teams with a technical and methodological support for M&E activities, data management (questionnaire design, sampling, data entry, extraction of useful data and interpretation) and integration of cross-cutting issues;
• Support program teams in creating or adapting tools for: indicators monitoring, impact monitoring (MEAL or M&E plan and survey tools) or risk analysis.

Monitoring and Evaluation of SI programs

• Propose and organize M&E missions in collaboration with technical coordinators, field coordinators and program managers;
• Post-intervention Monitoring;
• Internal Evaluation (interim of final);
• Follow up mission with program teams to integrate cross-cutting issues (gender, do-no harm, etc);
• Do-no-harm analysis;
• Thematic studies;
• Operational audits;
• Follow up of accountability monitoring framework. These missions will be learning-oriented and will not only look at accountability to donors (falling under the responsibility of technical coordinators);
• Elaborate or contribute to the elaboration, review and harmonization of M&E tools, data management, especially in M&E Plans;
• Validate relevance of reports, analysis, maps and recommendations produced by the MEAL department or PMs before their dissemination. Liaise with HQ if external publication;
• Propose adjustments, new activities to improve the quality of the operations or approaches, in consultation with technical coordinators;
• Contribute to terms of references for external evaluations and studies.

Accountability

• Design and roll out of complaints response mechanisms;
• Ensure that the key principles of the mechanism are respected;
• Ensure that regular analysis of the complaints and feedbacks received are done;
• Ensure that complaint response mechanisms are established and are accessible to all stakeholders;
• Ensure that complaints are registered and logged into a formal database;
• Ensure that complaints are addressed and that an appropriate and timely response is given to the complainant. Institutional Knowledge Building (IKB);
• Make sure that all IKB tools are disseminated and used on the mission;
• Build on institutional knowledge on M&E activities and missions’ results (lessons learnt and recommendations) and make sure these are known by technical and field coordinators;
• Support recommendation tracking process (internal and external) and work together with technical coordinators on action plans;
• Participate into centralizing and disseminating procedures, guides and tools with HQ;
• Build on an expertise network in his/her field and, if possible, develop partnerships with counterparts;
• Use SI’s IKB tools to document MEAL tools and methodologies/approaches; sharing with relevant HQ departments;
• Produce a detailed handover report in the approved SI format at the end of the employment contract, validated by the HoM and Desk Program Manager;
• Writes minutes of his/her work meetings.

Coordination and operational monitoring

• Ensure consolidation and validation of the department’s activity work plan;
• Ensure achievement of the department’s objectives;
• Actively participate in the mission’s coordination meetings;
• Take part of the monthly review of programs (budget, operational, logistics…) and of budget follow up for his/her department.

HR management/Capacity Development

• Together with the Head of Mission, defines the MEAL set up and HR needs;
• Ensure that communication schemes, roles and responsibilities and procedures inside the MEAL department (if any) are coherent and relevant. If needed, propose improvements;
• Make sure that new staffs from program and MEAL departments are briefed on MEAL’s roles and responsibilities;
• Evaluate and assess the performance of collaborators under his/her direct supervision;
• Lead workshops, coordination meetings and/or technical exchange programs;
• Supervise adherence to security regulations by personnel under his/her supervision;
• Supervise and support MEAL teams in implementing their action plan and achievement of their objectives;
• Identify technical training requirements and the resources available in the work area;
• Makes sure that handover reports are produced by all staffs and are shared with HQ (if relevant);
• Actively participate in organization of Regional Technical Weeks.

Reporting/ communication/ representation

• Validate and disseminate final versions of M&E reports, studies and analysis produced by the department;
• Support the Head of Mission for fundraising, negotiation and review of project proposals in his/her field;
• Write project proposals and reports’ paragraphs on crosscutting issues and MEAL;
• Convey information to the relevant authorities on security matters or any event having a possible consequence on Solidarités International activities and the security of the teams;
• Ensure that all reports are delivered on time and in the correct format;
• Represent SI when asked and/or delegated to do so;
• Ensure that SI is represented at all meetings or forums concerning his/her department;
• Upon request, develop articles, case studies and success stories;
• Reply to headquarter (DTQP, Desk) requests regarding specific needs.

Hierarchical & Functional Links

The Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator reports directly to the Deputy Country Director (DCD) -Programs.

The MEAL team is made up of 15 employees with varying profiles i.e. Program Managers, Activity Managers, Team leaders and MEAL officers spread across the two bases in Cabo Delgado and line managed at the base level.

Meal Co provides technical support to the MEAL team and s/he works in close coordination with support services coordinators and various technical advisors.

Background of the Candidate

Qualification & Experience (Essential)

• Minimum bachelor’s degree in Statistics, Development Studies, Economics, Social Science, Project management or related fields;
• At least five (5) years’ of demonstrated successful coordination of M&E functions preferably in development/humanitarian context;
• Strong knowledge of Management Information System and relevant data collection tools i.e. MS Excel, Use of Power BI, GIS software, etc.;
• Excellent skills in designing and supervising the implementation of monitoring plans;
• Demonstrated ability to represent organisation effectively in external forums (Cluster and Working Groups);
• Experience in coordinating external evaluation;
• Experience in advising/ coaching /training individuals, teams and/ or organisations in M&E system design, research methodologies, research design;
• Demonstrated experience and skills in project reporting, knowledge management & learning process.

Desirable

• Knowledge of the country or region context.

Skills and Abilities

• High level interpersonal and cross-cultural communication skills;
• Autonomy, initiative;
• Highly developed analytical and reporting skills;
• Proven ability to work both independently and as an effective team member;
• Flexibility to travel periodically to field bases and at times, at short notice.

Languages 

• Good English (mandatory) -written and verbal communication skills in English;
• Portugues (desirable).

How to Apply

Thank to send your application with a CV, cover letter, copy of diplomas and work certificate. Mentioned on e-mail subject: Application for the position “Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator”.

Note: Dear candidate Solidarités International does not charge money to apply for a position. If anyone attempts to bribe a Solidarités International employee, they will automatically be disqualified from the recruitment process. If you are in this situation, please do not hesitate to contact Solidarités International administrative department directly.