Assistant Administrator/ Front Office Officer

KeyRh, a rightful Human Resources company intends to fill for its company the following position: Assistant Administrator/ Front Office Officer.

This position will act as the ‘face’ of the company and ensure visitors receive a heartwarming welcome, will also coordinate all front desk activities, including calls, reservations and guests services also provide professional and friendly service to the customers.

Responsibilities

• Ensure staff has all necessary stationery and material (e.g. pens, forms and informative leaflets);
• Support office staff, security guards, etc;
• Schedule shifts;
• Ensure timely and accurate customer service;
• Handle complaints and specific customers requests;
• Troubleshoot emergencies;
• Monitor stock and order office supplies;
• Ensure proper mail distribution;
• Prepare and monitor office budget;
• Keep updated records of office expenses and costs;
• Ensure company’s policies and security requirements are met.

Requirements

• Proven work experience as a Assistant Administrator/ Front Office Officer;
• Hands on experience with office machines (e.g. fax machines and printers);
• Thorough knowledge of customer service, office management and basic bookkeeping procedures;
• Proficiency in English (oral and written);
• Solid knowledge of MS Office, particularly Excel and Word;
• Excellent communication and people skills;
• Good organizational and multitasking abilities;
• Problem-solving skills;
• High School diploma; additional certification is a plus.