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System Technician (Human Capital Moz) – Maputo
Tempo Inteiro
As candidaturas foram encerradas
Main purpose of the job
The System Technician will run the day to day operations of the IT section under the supervision of systems supervisor.
Responsibilities
Main Functions
Platform Operations and Enhancements;
Equipment testing and system programming/configuration;
Monitoring services of Datacenter ,Disaster Recovery, Office and serviceable Remote sites;
Platform demos and training to end users;
Operate trouble ticketing and other Operational support systems;
Support the IT department with server and PC configurations in systems deployment, correction, and termination;
Support of users;
Attend to any other assignment as may be given to him from time to time.
Communications Level
Responsible for alerting the System Supervisor of any unusual occurrence and/or damage that have taken place or that may occur.
Specific Responsibilities
Platform support and enhancements;
Creating, solving and closing trouble tickets from system related issues;
liaison with platform providers and clients on platform queries;
work hand in hand with Network team to ensure smooth operations for both the data center and offices;
Provide it support to clients and staff;
Maintenance of IT infrastructure;
QA/QC on platform registrations of installations;
Registrations of installations on the company platform and the main platform;
Help develop platform FAQS from troubleshooting;
Assist and implement documentation to support Operational procedures;
Make site visits to clients to explain platform functions as necessary;
Keep attend to any other assignment as may be given to him time to time.
Financial level
Comply to financial and administrative reporting obligations.
Quality, Safety Health and Environment (QSHE) and Operational Integrity
At all times, comply with safety rules and regulations, including usage of appropriate PPE;
At all times, comply with Code of Integrity and Professional Conduct;
At all times, comply with policies, procedures and Operational Integrity guidelines.
Qualifications
Education
Qualification at University level in relevant field such as Engineering, Mathematics, IT and such related fields.
Experience
At least 2 years experience in similar operations;
Good general knowledge and life skills.
Competencies
Ability to read and interpret documents and drawings;
Ability to write detailed repair reports as well as good verbal communication;
Ability to calculate and correctly dimension electrical installations;
Good written and oral communication skills in Portuguese and good spoken English;
Good technical skills and experience in field operations and combustion engines;
Hard working, honest and performance oriented. Able to work long hours and odd times;
Sensitive to set deadlines;
Good public relations and interpersonal skills;
Be ethical and of high integrity.
Good report writing capability.
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Visão Geral do Trabalho
Vaga nº:
61590
Data publicada:
Publicado 10 anos atrás
Localização:
Moçambique
Título do Trabalho:
System Technician (Human Capital Moz) – Maputo