Cash and Voucher Specialist Tempo Inteiro

The Norwegian Refugee Council (NRC) is hiring a Cash and Voucher Specialist Mozambique Pemba.

Background

The Cash & Voucher Specialist position holder is responsible for leading the design, development and implementation of programmes, with a primary focus on Emergency Response (RRM) using market based approach, including cash and voucher assistance (CVA). The post holder will support the institutionalization of market-based approaches in Mozambique, within Rapid Response Mechanism Consortium (RRM-Mozambique). The RRM Consortium, despite the challenging cash policy context, has a high ambition level in promoting ethical, effective, efficient, and large-scale market-based programming, either separately (through a ‘basic needs’ approach, e.g. multipurpose cash) or as a modality to achieve sectoral outcomes (e.g. market-based approaches for Shelter, etc). As such, the position holder is required to lead technical negotiations with the government and influence policy.

What you will do

The position holder will provide technical leadership on Cash and Voucher assistance and where applicable, Market Systems programming, with a focus on Emergency Response (RRM) within NRC and extended in an advisory role for the MOZ RRM Consortium partners.

General Responsibilities

• Identify trends, technical standards and donor priorities in view of Cash and Vouchers.
• Ensure cash and e-voucher is embedded in RRM consortium responses.
• Provide technical directions to field teams and support in the implementation of projects applying Cash and Voucher modality in line with proposals, strategies, and donor requirements.
• Ensure capacity building of project staff and transfer key skills.
• Participate in country-level business development activities to secure resources for programs, influence stakeholders, and create an enabling environment for success.
• Develop guidelines, SOPs, training materials, and indicators for the integration of cash and vouchers systems across RRM Responses and other programmes.
• Engage with local and national authorities, stakeholders, support technical negotiations with government and represent the RRM Consortium in relevant forums related to Cash and Market systems.
• Promote the rights of IDPs and conflict-affected populations in line with CO advocacy strategy.
• Comply with and adhere to NRC policies, guidance and procedures.

Specific Responsibilities

• Identifying Rand using appropriate technology and tools/approaches and carrying out periodic appraisals of cash-based programs.
• Ensure cash-based intervention procedures, standards and operational guidelines are followed and updated in accordance with NRC policies, in collaboration with RRM partners.
• Support the RRM Consortium in identifying gaps in terms of capacity to deliver programs using CVA modality on time and at scale; as well as supporti.ng the activities to be undertaken to increase the capacity.
• Build capacity of program field teams to use CVA as a modality as a foundation to their program design and implementation.
• Support logistics and program colleagues planning, conducting certain types of market analysis.
• Given the restrictions in use of Cash in Mozambique, promote and strengthen voucher modality, including digital voucher, in CVA interventions.
• Oversee reconciliation with the finance department after project implementation.
• Oversee large-scale multipurpose voucher/e-voucher programme development and operations across NRC Mozambique, to help displacement- and conflict-affected families meet their basic needs and where possible achieve financial inclusion.
• Support critical interactions and decision-making with key actors/suppliers in application of CVA modality.
• Support relevant teams (finance, logistic) in managing relationships with financial service providers, mobile network operators, and relevant private sector, to deliver efficient and large-scale CVA operations.
• Ensure documentation of lessons learned, success stories and programme impact of applying CVA as a modality and, where applicable, MS programming.
• Establish and maintain effective monitoring mechanisms to ensure systematic data collection and reporting. Work with MEAL and Area Managers to develop an effective system for addressing community feedback and complaints related to CVA programs.
• Represent the Consortium at strategic levels, participating in CVA related policy discussions coordinating with National Institute for Disaster Risk Management and Reduction (INGD).
• Contribute to market systems-specific inputs relevant for the Country Strategy and Response Plans.

What you will bring

Generic professional competencies:

• Relevant university degree.
• Minimum 4 years of field experience in cash and voucher programming with a focus on CVA from a senior level project implementation position in an emergency context.
• Technical expertise in cash and voucher assistance and intervention in emergency response (RRM)
• Experience in multi-stakeholder engagement, building value propositions, in negotiations with government stakeholders influencing policy.
• Experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/profile.
• Fluency in English, Portuguese is a pre, both written and verbal.

Context/ Specific skills, knowledge and experience

• Understanding and experience of the specific demands of CVA and market-based programming in Mozambique or other similar context is required.
• Competent in building networks, strong problem-solving skills, and ability to influence stakeholders with effective listening, persuasion, negotiation, and other techniques.
• Experience in working in Emergency Response/RRM in Mozambique or similar contexts.

What we offer

• Duty station: Pemba, Mozambique.
• Contract: 12 Months (with possibility to extend).
• Travel: 40%.
• Salary/benefits: grade 9 on NRC’s International salary scale (USD 5,189).
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Applicants who do not fill in the required information will not be considered for the role.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Mandatory to submit the below when applying:
  • Your most updated English CV and remove all previous outdated CVs.
  • English Cover Letter.
  • Do not attach certificates or any other documents from the two mentioned above.
• Incomplete applications or the ones submitted in other languages than English will not considered.
• This position is open for international candidates.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email esa.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• Treat everyone with respect and dignity.
• Contribute to building a safe environment for all.
• Never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH).
• Always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH.