Humanitarian Program Manager Tempo Inteiro

Johanniter-Unfall-Hilfe e.V. International Assistance, is looking for a Humanitarian Program Manager.

Organisation Description

Johanniter-Unfall-Hilfe e.V. is a German Christian non-governmental organisation, dedicated to excellence in the field of first aid, ambulance service, social service programmes and other projects in the medical and social field. Johanniter International Assistance (JIA) is the operational unit for humanitarian aid. The Federal Headquarters (HQ) is based in Berlin, Germany. Our Global Strategy 2027 focuses on three programmatic working areas: disaster response and preparedness, health and livelihoods, with climate change and gender equality as crosscutting issues. www.thejohanniter.org. Our commitment to a partnership approach and localisation agenda is based on mutual learning, respect and trust. We prioritise accountability, inclusivity and safeguarding in our work.

Overall Job Purpose

Working under the direct supervision of the Senior Programme Manager, the Humanitarian Programme Manager (PM) will lead, manage, and coordinate Johanniter’s humanitarian and resilience programme in close collaboration with Development Programme. The role will focus on Health, Nutrition, WASH, Food Security and Livelihoods (FSL), Climate Change, and Disaster Risk Management (DRM) and Response. The PM will ensure the effective implementation of multi-sectoral interventions, foster integration across programme com-ponents, and promote resilience and sustainable development in conflict-affected and disaster-prone areas. Key responsibilities include project team leadership, budget and logistics oversight, coordination of activities (for both Johanniter and partners), and monitoring of performance indicators and beneficiary feedback.

The PM will manage a multi-annual project funded by the German Government (GFFO and BMZ) and other donors, ensuring the delivery of high-quality humanitarian assistance and resilience-building interventions for communities affected by conflict and natural disasters in Cabo Delgado, Manica, and Sofala Provinces, Mozambique.

What you will do:

1. Strategy and Vision

• Uphold and actively promote the values and principles of Johanniter, integrating them into all aspects of work.
• Contribute to the development and implementation of Johanniter International Assistance’s (JIA) global strategy, ensuring alignment with the Mozambique Country Strategy and program priorities.
• Support the creation of an inclusive organizational culture and adaptive leadership approach that challenges power imbalances, values diversity, and promotes continuous learning and self-reflection.
• Promote program coherence by aligning humanitarian, resilience, and development interventions with Johanniter’s strategic objectives and global frameworks.

2. Leadership

• Demonstrate Johanniter’s leadership principles by fostering trust, inclusion, accountability, and open communication while promoting staff wellbeing and teamwork.
• Provide supervision, coaching, and mentorship to program staff, ensuring clear roles, responsibilities, and measurable performance objectives.
• Build and maintain a positive, innovative, and collaborative team culture, encouraging creativity, knowledge sharing, and cross-sectoral collaboration.
• Ensure adherence to Johanniter’s Code of Conduct, safeguarding, and gender equality policies across all program activities.

3. Provision of Technical, Administrative and Management Support

• Lead and actively contribute to strategic planning for the Humanitarian and Resilience Programme, identifying opportunities for innovation, scaling, and continuous improvement.
• Support the Senior Programme Manager in identifying and pursuing new funding opportunities, including donor mapping, proposal development, and concept note formulation.
• Ensure that program activities are evidence-based, aligned with international standards, and incorporate
  best practices in humanitarian response, resilience, health, nutrition, WASH, and food security/livelihoods.
• Strengthen coordination with technical leads and program teams to design interventions that respond to local needs and leverage community capacities for sustainable impact.
• Oversee program performance through regular reviews, learning sessions, and adaptive management, ensuring that targets and outcomes are achieved efficiently.
• Facilitate engagement with local government authorities, community leaders, and key stakeholders to promote ownership, sustainability, and policy alignment.
• Mainstream cross-cutting themes such as gender equality, protection, climate change adaptation, and conflict sensitivity into all program components.

4. Project Management and Implementation

• Lead and coordinate the implementation of multi-sectoral program activities, ensuring synergy across Health, Nutrition, WASH, Food Security & Livelihoods (FSL), and Disaster Risk Management (DRM) and Response.
• Develop and maintain detailed work plans that align with program objectives, donor agreements, timelines, and organizational standards.
• Monitor program performance using established indicators, ensuring adherence to budgets, timelines, and quality standards.
• Proactively identify and address challenges in implementation, including those linked to conflict, insecurity, or natural hazards, and ensure timely mitigation and adaptive measures.
• Mainstream cross-cutting priorities such as gender equality, social inclusion, climate adaptation, and conflict sensitivity across all program components.
• Ensure full compliance with donor regulations and Johanniter International Assistance (JIA) policies and quality standards in all program activities.
• Coordinate effectively with support departments finance, logistics, administration, and PMEAL to ensure smooth and efficient program delivery.
• Collaborate with the Finance Team and Senior Programme Manager (SPM) to review and update project plans, budgets, and forecasts as needed.
• Build and maintain strong relationships with donors, government entities, and other key stakeholders in collaboration with the SPM and Head of Mission (HoM).
• Provide regular progress reports to the SPM, highlighting achievements, challenges, risks, and mitigation measures.
• Develop and implement preparedness and contingency plans for potential disasters or emerging crises, tailored to the country context.
• Provide technical oversight and capacity-building support to local partners to strengthen program quality, compliance, and sustainability.
• Ensure timely and accurate reporting (internal and donor) in line with contractual and organizational requirements.

5. Monitoring, Evaluation, Accountability, and Learning

• Work closely with the PMEAL team to track progress against results frameworks and performance indicators.
• Conduct regular field monitoring visits to assess implementation quality and gather beneficiary feedback for program improvement.
• Facilitate internal reviews and donor evaluations, ensuring that lessons learned and recommendations are integrated into ongoing and future programming.
• Ensure accurate and timely data collection, analysis, and reporting, promoting evidence-based decision-making and adaptive management.
• Promote a culture of learning and accountability, ensuring that community feedback mechanisms are inclusive, functional, and lead to tangible program adjustments.
• Lead the establishment of beneficiary feedback and accountability systems in collaboration with the PMEAL team, ensuring community input informs adaptive program management.

6. Needs Assessments

• Lead and participate in service availability mapping and needs assessments to inform Health, Nutrition, WASH and FSL interventions, including siting of service delivery and provision of relevant supplies and equipment.
• Conduct participatory and inclusive assessments that capture the perspectives of affected populations, ensuring gender and social inclusion.
• Analyze assessment data to identify gaps, trends, and opportunities, contributing to the design of contextually relevant project proposals.
• Document and disseminate assessment findings and lessons learned to internal and external stakeholders to support evidence-based decision-making.

7. Capacity Building

• Identify capacity-building needs and design training plans to strengthen the technical and managerial competencies of project teams.
• Maintain open and regular communication with field staff, technical advisors, and the Senior Program Manager to ensure alignment and program quality.
• Manage staff according to JIA’s leadership principles and policies, promoting accountability, inclusion, and team cohesion.
• Support the recruitment and onboarding of qualified personnel and ensure effective team and office management.
• Ensure organizational policies and procedures are adapted to local contexts and consistently applied across program activities.
• Enforce adherence to JIA security protocols, standard operating procedures (SOPs), and code of conduct across the project team.

8. Reporting

• Coordinate the preparation of timely and accurate weekly, monthly, quarterly, and annual progress reports, ensuring validation by the PMEAL team and SPM.
• Collect and verify program data in collaboration with field staff to ensure accuracy and completeness prior to reporting.
• Contribute to donor and stakeholder presentations, success stories, and case studies highlighting project achievements and lessons learned.
• Maintain a comprehensive program activity database and ensure regular analysis and reporting aligned with project logframes and donor requirements.
• Perform other duties as assigned by the Senior Programme Manager or management, in line with the scope of the position.

9. Human Resource Management

• Ensure compliance with JIA’s Code of Conduct, leadership principles, and all HR-related policies.
• Line-manage Health, Nutrition, WASH and FSL staff, ensuring they have the tools, resources, and guidance necessary to perform effectively.
• Participate in staff recruitment, orientation, and onboarding processes in line with approved HR plans.
• Identify training needs, develop capacity-building plans, and facilitate continuous professional development through coaching and mentoring.
• Conduct staff performance appraisals and support the Senior Program Manager in implementing performance improvement plans when necessary.
• Coordinate closely with the HR Department to ensure fair implementation of HR policies, including attendance, leave, and disciplinary procedures.
• Strengthen the capacity of junior technical staff and community-based promoters through regular training and mentorship.
• Promote a safe and ethical work environment by preventing and addressing all forms of misconduct, including corruption, fraud, and sexual exploitation, abuse, and harassment (SEAH).

10. Safeguarding

• Actively promote and implement JIA’s Code of Conduct and safeguarding policies across all project activities.
• Maintain strict confidentiality when aware of any safeguarding concerns and report all incidents or rumors immediately through proper channels.
• Avoid conducting unauthorized investigations into safeguarding matters.
• Promote awareness of JIA’s zero-tolerance policy on SEAH, corruption, and exploitation among staff, partners, and community stakeholders.

11. Representation, Liaison and Coordination

• Serve as the primary liaison for coordination with local authorities, NGOs, community stakeholders, and other humanitarian and development actors.
• Actively participate in cluster and coordination meetings, representing Johanniter International Assistance (JIA) and promoting collaboration and information sharing.
• Build and maintain strong relationships with community leaders, government officials, partner organizations, and other key actors to ensure community engagement and long-term program sustainability.
• Represent JIA to project stakeholders, including donors, government representatives, and other humanitarian and development actors.
• Expand JIA’s network by engaging with civil society, government, academia, and private sector stakeholders relevant to humanitarian and resilience programming.
• Oversee local communications, visibility, and public relations activities to strengthen JIA’s image and promote program achievements.
• Support and accompany visiting donors, JIA Head Office staff, and journalists, or delegate appropriate representation as needed.

What you bring

• Bachelor’s or Master’s degree in Medicine, Public Health, Agriculture, Environmental Sciences, Development Studies, or a related field.
• At least 5 years of experience in managing humanitarian, resilience and development programs.
• Knowledge of at least one of the projects thematic areas (Nutrition, Health, WASH and FSL).
• Proven ability to lead multi-sectoral teams and manage complex, integrated programs.
• Experience of working with international development donors (BMZ, GFFO, EU, ECHO and UN donors like OCHA, WFP, UNICEF, UNHCR etc.) and knowledge of their specific requirement.
• Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships, within and outside Johanniter.
• Demonstrated experience in project cycle management, including budget oversight and reporting.
• Experience working in fragile and conflict-prone areas, preferably in Cabo Delgado or similar settings.
• Experience in writing proposals.
• Experience in writing donor reports.
• Knowledge and experience of working with local partners, affected communities & local government authorities, including in remote and conflict settings.
• Experience in leadership, management, mentorship, and capacity building.

What we offer

• Remuneration: Competitive, attractive remuneration, in line with internal tariff and relevant previous experience.
• Benefits: e.g. 13 th month salary, social security; insurance package; friendly and appreciative working atmosphere.

If this is what you are looking for, please submit your application (cover letter, CV, reference contacts of 3 former supervisors, job certificates if available), stating your earliest start date. Please indicate “JUH-MOZ- Humanitarian
Manager 10/2025” in the subject line of your email.

Only short-listed candidates will be notified.

We may start shortlisting before the closing date.

Johanniter is an equal opportunity employer that values diversity irrespective of cultural, religious, social background, gender, age, disability or sexual orientation. We encourage applications from women and people with disabilities.

Johanniter employees are expected to act according to our Code of Conduct as well as our Leadership Principles.

Please note Johanniter requires background checks (incl. criminal record and reference checks) to protect the vulnerable and prevent abuse.

Information regarding the privacy policy for applications can be found here.