Specialist: New Business Risk Tempo Inteiro

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose

Conduct risk assessments reviews of new products and services launched by Vodacom to ensure that all critical and high new business risks have been identified and mitigated by business before any product, service, promotion or campaign is launched with Vodacom.

• To perform risk reviews using a consistent methodology on products, services, promotions and campaign for Vodacom.
• To liaise with other Vodacom departments and Subject Matter Experts (SME) to ensure risk are identified and mitigation controls are implemented by business.
• To assist in the development and implementation of the new business risk management strategy that aligns and supports the organisations strategy.
• To assist in the creation frameworks, toolkits & position papers with regards to risk management for the organisation.
• To effectively pursue improvement opportunities while ensuring consistency across multiple functional areas.
• To support, conduct and manage initiatives aimed at promoting risk maturity within the Vodacom.
• To provide a support role to ERM Senior specialist on updating appropriate risk exposure standards, guidelines and maintain the toolkit and risk database for products and services.
• To perform research in the field of risk management and maintain expert knowledge within the field on current legislative, risks, technology, and industry best practice.
• To provide regular report and assurance to oversight bodies with regards to the effectiveness of the risk management program.
•  To support the Vodacom and the Enterprise risk management team in management of risks
•  To conduct periodic research in the field of risk management and its related disciplines in order to identify emerging risks and new trends in the environment.

Key accountabilities and decision ownership

• To conduct risk assessment reviews of new products and services launched Vodacom to ensure that relevant risks are considered during the development of new products.
• To assist in managing and updating appropriate risk exposure standards, guidelines and maintain the toolkit and risk database for products and services.
• To ensure that risks, controls and vulnerabilities are clearly recorded, mitigated and communicated throughout the product life cycle.
• To participate during the product development life cycle to influence decisions and develop robust solutions.

Core competencies, knowledge & experience

• Risk Management – Enterprise Risk Management.
• Products and Services within the financial, technology and communications industry.
• Minimum of 2+ years business experience.
• Telecommunications and financial exposure will be an advantage.
• Critical thinking and analytical skills – to identify and evaluate risks.
• Project management skills to execute maturity projects.
• Communication skills to engage with various stakeholders.
• Report writing and presentation skills, MS excel.

Must have technical/ professional qualifications

• 3-year university degree or diploma (preferred) in the disciplines within Risk Management/ Governance (Risk Audit, Compliance), Product management/ ICT.
• Understanding of governance frameworks.

Key performance indicators

• Risk assessments conducted.
• Risks managed and controlled within product risks in Vodacom Mozambique.
• No products launched with high-risk exposure to Vodacom.
• Risk maturity projects completed.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.