Safeguarding Officer Tempo Inteiro NOVO

Johanniter-Unfall-Hilfe e.V. International Assistance, is looking for a Safeguarding Officer.

Organisation Description: Johanniter-Unfall-Hilfe e.V. is a German Christian non-governmental organisation, dedicated to excellence in the field of first aid, ambulance service, social service programmes and other projects in the medical and social field. Johanniter International Assistance (JIA) is the operational unit for humanitarian aid. The Federal Headquarters (HQ) is based in Berlin, Germany. Our Global Strategy 2027 focuses on three programmatic working areas: disaster response and preparedness, health and livelihoods, with climate change and gender equality as crosscutting issues. www.thejohanniter.org. Our commitment to a partnership approach and localisation agenda is based on mutual learning, respect and trust. We prioritise accountability, inclusivity and safeguarding in our work.

Overall Job Purpose

The Safeguarding Officer is a National Staff Position and will be responsible for making sure Johanniter keeps everyone it works with safe from harm, abuse, and exploitation. This covers staff, volunteers, partners, and the communities Johanniter serves. You will build safeguarding into everything the organisation does, not just treat it as a compliance requirement. You will report day-to-day to the Country Director and maintain a technical link with the Global Safeguarding Advisor at Johanniter Headquarters (HQ) in Berlin.

What you will do:

Strategy and Vision

• Actively supports the values of Johanniter and shapes his/her work according to these values.
• Contributes to the development and implementation of the global strategy of Johanniter International Assistance in his/her area of responsibility.
• Supports the implementation of the country strategy in his/her area of responsibility in line with the global JIA strategy.

Leadership

• Actively lives the Johanniter’s leadership principles by fostering trust, embracing diversity, communicating openly, supporting wellbeing, and taking responsibility to contribute to a positive, inclusive, and adaptable work environment. This is reflected in the day-to-day activities in line with the Code of Conduct and related policies to achieve our goals.

Safeguarding Policies and Systems

• Develop and manage a country safeguarding action plan that meets JIA’s global standards, donor requirements.
• Make sure safeguarding is included in all project designs, funding proposals, budgets, work plans, and partner agreements.
• Participate in external PSEA Inter-agency meetings to learn and share experiences with other experts.
• Provide regular technical updates to the Country Director and quarterly reports to the Global Safeguarding Advisor at HQ.

Partner and Supplier Safeguarding

• Carry out safeguarding assessments for all prospective implementing partners and major suppliers before agreements are signed, using JIA’s standard assessment tool.
• Help partner organisations develop or strengthen their safeguarding policies, codes of conduct, and reporting systems to meet JIA’s standards.
• Make sure all sub-grant agreements and MoUs include clear safeguarding clauses, reporting obligations, and compliance expectations.
• Support partners develop Safeguarding Action Plans and ensure they provide updates on a quarterly basis on progress of safeguarding implementation.
• Provide safeguarding training and support to partner staff, especially those working directly with vulnerable people.

Case Management and Investigation Support

• Conduct service mapping for Safeguarding service providers for referral purposes.
• Coordinate the immediate response with guidance form HQ Risk and Integrity Team, including putting protective measures in place where necessary.
• Support formal investigation processes as directed by the Risk and Integrity Team. Your role is to provide technical guidance, support documentation, and act as the liaison with survivors.
• Make sure all case management follows survivor-centred, trauma-informed, and do-no-harm principles at every stage.
• Connect survivors with external support providers such as legal aid services, health facilities, and psychosocial support organisations, using established referral pathways.
• Work with the Inter-Agency Safeguarding and PSEA Working Group and UN agencies on cross-organisation cases, following agreed confidentiality protocols.

Prevention, training and Culture

• Deliver safeguarding induction training for all new staff, volunteers, interns, and partner personnel before they start work.
• Run regular refresher training, workshops, and scenario-based sessions for field teams across all programme provinces.
• Promote a positive safeguarding culture through clear messaging, visible leadership support, and regular learning reviews.
• Translate safeguarding materials into Portuguese and relevant local languages so they are accessible to everyone.
• Work with programme teams to raise community awareness about rights, how to report concerns, and what safe programming looks like.
• Help managers include safeguarding in team meetings, field visit plans, and people we work with feedback systems.
• Ensure safeguarding is a standing agenda for all staff meetings, SMT meetings and present on a regular basis progress of safeguarding implementation to CO SMT.
• Participate and share updates in the Global Safeguarding Community of Practice Meetings on a Quarterly basis.

Reporting, Monitoring, Evaluation Accountability and Learning

• Work with the PMEAL team to include safeguarding indicators in programme monitoring plans, log frames, and data collection tools.
• Make sure community feedback and accountability systems include safeguarding questions and are designed to capture concerns safely.
• Analyse safeguarding data every three months and produce clear reports with practical recommendations for programme and management teams.
• Share safeguarding findings and lessons learned in programme evaluations, mid-term reviews, and donor reports.
• Support the PMEAL team to ensure that data collection with vulnerable groups is safe, ethical, and based on informed consent.
• Track and report on safeguarding performance indicators such as training coverage, response times, and complaint resolution rates.

Case Management and Investigation Support

• Promote safe, accessible, and confidential ways for people to report concerns. This includes hotlines, suggestion boxes, and third-party reporting options suited to the communities JIA serves.
• Make sure all reporting channels are clearly communicated to staff, volunteers, people we work with, and community members at all programme sites.
• Always keep information confidential, sharing it only with those who need to know and following JIA’s data protection rules.
• Check that reporting channels are working and accessible every three months, and communicate with Global Safeguarding Advisor on any support needed to improve them based on community feedback

What you bring:

• University degree in Social Science, law or any other relevant technical credential.
• Minimum 3 years of proven work experience in a similar position.
• Solid experience in Humanitarian and development context.
• Full commitment to humanitarian principles, gender equality, and the rights of displaced persons and protection of children.
• Experience designing and delivering training content, material, and other capacity-building initiatives to communities, project teams, and partners/government counterparts.
• Good English and Portuguese communication skills, both written and verbal.

What we offer:

• Remuneration: Competitive, attractive remuneration, in line with internal tariff and relevant previous experience.
• Benefits: e.g. 13th month salary; insurance package; friendly and appreciative working atmosphere.

If this is what you are looking for, please submit your application via – recruitment.moz@thejohanniter.org (cover letter, CV, reference contacts of 3 former supervisors, Job certificates, stating your earliest start date. Please indicate “JUH-MOZ-Safeguarding Officer 05/2026” in the subject line of your e-mail.

Deadline for applications: 19/05/2026

Only short-listed candidates will be notified.

We may start shortlisting before the closing date.

Johanniter is an equal opportunity employer that values diversity irrespective of cultural, religious, social background, gender, age, disability or sexual orientation.

We encourage applications from women and people with disabilities.

Johanniter employees are expected to act according to our Code of Conduct as well as our Leadership Principles.

Please note Johanniter requires background checks (incl. criminal record and reference checks) to protect the vulnerable and prevent abuse.

Information regarding the privacy policy for applications can be found here